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Questions?

Have Questions About Online Guides, T-shirts, or Your Order?

Check out our frequently asked questions below before emailing our team, we’re happy to help.

Order Details

What’s your return policy on t-shirts and ‘by NS’ items?

We hope you love everything you get from Nutrition Stripped! Our made-to-order hand-screen printed, and packaged with love from our offices in Nashville — make us confident in offering an Exchange Only Return Policy on unworn and unwashed items. If you find it necessary to exchange any part of your order, please return the item(s), within 14 days of delivery, with the supplied address label from your package, or ship to the address (100 Taylor Street D5 Nashville, TN 37208) with your name, email address and order number.
Please note, you will be responsible for all postage. Once your item(s) have been returned, we will issue a store credit for the total value of your exchange, via email within 24-48 hours. Please contact customer service with any questions or concerns. No order modifications, cancellations, exchanges or returns on sale items, seasonal holiday items such as Black Friday, or items marked final sale.

Can I exchange my garment for another size or color?

Of course! Email our Customer Care Team at [email protected] to get the exchange process started, and we’ll give you all the information you’ll need!

What’s your return policy on digital guides, ebooks, and online products?

Due to the digital and downloadable nature of the products, we do not offer refunds on digital guides, ebooks, and online products.

Discount codes

All coupon codes must be entered during checkout and cannot be applied to previously placed, or existing orders.

Back-Orders

Whoops, did we sell out? Please email us if you see something you want, that’s sold out, we’ll put you on the waitlist so you’ll be notified as soon as we’ve restocked! [email protected]
Society

What’s Included in the Society?

For $5.99 a month, you get:
  • Delicious and healthy recipes
  • Cooking videos for recipes
  • Nutrition podcast access
  • Nutrition articles
  • Wellness articles

Will I get lifetime access to the Society?

The Society is a monthly subscription meaning you’ll have unlimited access to all the Society content immediately after you purchase, for as long as you subscribe. If you cancel or stop payment for any reason, you’ll no longer have access to the content.

What kind of recipes are in the Society?

Overall, the exclusive content is what you would expect and see from Nutrition Stripped with more depth and resources to make you feel good — from recipe videos, exclusive newsletters, nutrition articles, podcast access, and more to give you more of NS.

Will I be charged automatically each month, for the Society subscription?

Yes! We make it easy on you and this happens upon checkout — where you’ll see a checkbox making sure you know exactly what you’re giving permission to purchasing.

What if I want to cancel?

Aw! We’ll be sad to see you go — you can cancel your subscription anytime! Before you do, we would love your feedback and chat with you so please email us at [email protected] so we can learn from you and ways to improve your experience. All you have to do is click “cancel subscription” in your Account.

If I cancel the Society, will I be charged?

You will not see any more membership charges unless you restart your account. If you cancel with time left in your billing period, we’ll let you stream until the account cancels automatically.

What happens if I cancel the Society early?

No problem! You can continue to access your Society content until your account automatically closes at the end of your current billing period — to get that information, click your Account at the top of the page.

What if I need to change my method of payment or update my credit card?

We’re 100% secure and don’t keep credit cards on file, but you and only you can access your Account details to update your payment method — be sure to do this before the 1st of the month as a subscriber.

Can I use a coupon code for the Society?

We love gifting coupons and discounts, but we don’t offer them towards subscriptions or coaching services.
Guide To Master Meal Planning

 

Is There Nutrition Information Included?

No. Because we urge flexibility and variety for each person based on their unique needs, it wouldn’t be resourceful or helpful to provide nutrition information for every variety. The good news is, you can easily enter them into a calorie/nutrition tracking software and figure that out, such as myfitnesspal.com Be sure you’re focusing on nourishing your body more than counting numbers.

What Kind Of Recipes?

The recipes in the Guide to Master Meal Planning are very similar to the recipes you’d find on the NS blog – all have whole food ingredients and are designed to nourish your body. They’re all very simple or able to be batch cooked ahead of time — also while reducing food waste, food costs, and being resourceful with your time. Think smoothies, soups, stir-frys, bowl meals, etc. They’re also easily modified for vegans, athletes, etc.

What If I’m Vegan, Gluten-free, Paleo, etc.?

The meal plans are all gluten free, dairy free, and use only whole food ingredients. Some recipes contain eggs and nuts, but you can easily sub for flax eggs and seeds. If you are paleo, many of the recipes have whole grains and legumes instead of meat, but you could easily sub these for meat to fit your diet. Again, the goal is to teach you how to plan meals and batch cook for yourself, so if you have a diet that restricts certain foods, you’ll learn how to make recipes work for you!

Above all, email [email protected] for specific substitutions or ask the community on the NS Meal Planning Pros group. There are endless possibilities, variations, and additions that you can add to the meal plans to make it work for you, ‘cause that’s all it’s about!

Does Batch Cooking Take Time?

When I first started batch cooking the first couple of times took me double, just to find my groove but I promise you’ll quickly become a multitasking pro. Nowadays I can do the entire process from shopping –> cooking in under 3 hours. I save ~10 hours a week to do more of the things I love plus no decision fatigue! I’ve done the hard work for you and set you up with shopping lists, batch cooking schedules, and even an example and worksheet showing you how to break down recipes into a batch cooking day to save you the most time.

Is This A Weight Loss Program?

No, this is a meal planning system, not a nutrition-specific meal plan. As a Dietitian, I don’t give out cookie-cutter recommendations for nutrition planning and only help clients reach those very specific and individual goals when working 1-1 with us since everybody is different. If you’re looking for specific weight loss, weight gain, digestive healing, etc., sign up for a nutrition consultation here.

Who Is In The Meal Planning Pro FB Group?

There are people from all around the globe (over 30 countries, in fact!) in the NS Meal Planning Pro’s Facebook group. They’re all on a journey to find balance and simplicity by meal planning but come from many different walks of life. Guide to Master Meal Planning members are moms, professionals, college students, and more. We’re all looking to connect and grow with the group.

What If I Want More Meal Plans After I’ve Made All The Recipes?

When you sign up for the NS Guide To Master Meal Planning, you’re getting far more than just meal plans. You’ll get a year’s worth of recipes plus meal planning tools. There are several meal plan services out there that will give you a different recipe for every week, but the goal of the GMMP is to teach you how to meal plan for life. You can use the recipes and rotations over and over, the key is simplicity.

This is the exact reason we created the Society, a monthly subscription to know more about living well — we created this after years of feedback from people who purchased the Guide to Master Meal Planning, they wanted more because they loved it! Sign up for the Society here.

What If I Get Bored Or Want Variety?

First up, always ask your community in the FB group, they have amazing ideas!

Next, you can always mix and match the meal plans or ad your favorite dishes for variety. Each season has four rotations plus a Swap It List for extra flexibility so that you have the opportunity to become a pro at each rotation. You can reuse meal plans, swap them around, or substitute with the Swap It List or your favorite recipes. If you get bored with the meals, just switch it up! Be sure to check your inbox for 30 tips on how to meal prep like a pro.

 

Shipping

Domestic Orders

Domestic orders take 1-2 business days to process, plus these typical transit times:
  • UPS 3 Day Select (1-3 Business Days),
  • UPS Ground (1-5 Business Days),
  • UPS Mail Innovations (1-5 Business Days),
  • USPS Media Mail (1-10 Business Days).
You will receive an email receipt, order confirmation with a tracking number when your order has shipped.
If you have entered incorrect shipping information and fail to notify us before your order ships, you will be contacted when/if the carrier returns the package to our office. If you don’t respond within 2 weeks, we will return the item(s) into our inventory and refund the full amount of the order, less the shipping, and credit card transaction fees. If your package is re-shipped, you will be responsible for any additional shipping charges.
Nutrition Stripped is not responsible for packages that are lost or damaged in transit. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.

International Orders

International orders ship via First Class Mail and arrive 7-14 days after production for most countries but can take up to 3 weeks. Please note that we cannot guarantee delivery dates.
Most international orders include tracking information. International tracking information is not updated as frequently as domestic shipments and may cease updating once the package leaves the US. We are unable to provide tracking information beyond that supplied by the USPS.
Please note all international customers are subject to the customs laws, duties and taxes of the destination country. If your package is returned to us for any reason, we will notify you by email. If you have entered incorrect shipping information and fail to notify us before your order ships, you will be contacted when/if the carrier returns the package to our warehouse. If you do not respond within 2 weeks, we will return the item(s) into our inventory and refund the full amount of the order, less the shipping, and credit card transaction fees. If your package is re-shipped, you will be responsible for any additional shipping charges.
Nutrition Stripped is not responsible for packages that are lost or damaged in transit. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.

If you have any other questions outside of this FAQ, please email us at [email protected], we’re more than happy to help!